Logitech FAQ Resource Central

This are the two common application that a lot of users are looking for but are unavailable for download anywhere:

1: Logitech Music Anywhere for WinXP

2: Logitech Media Life for WinXP

Vista has built-in VC9 libraries aka Visual C++ 2008 Runtime Libraries.

You need to install VC8 libraries aka Visual C++ 2005 Redistributable Package before installing SetPoint:

Remove SetPoint > Restart > Install Visual C++ 2005 Redistributable Package > Restart > Reinstall SetPoint

Microsoft Visual C++ 2005 Redistributable Package (x86)
Microsoft Visual C++ 2005 Redistributable Package (x64)
Microsoft Visual C++ 2005 Redistributable Package (IA64)

The IA64 is for Intel Itanium processors.

ISSUE 1: Connecting the Duet using Ethernet.

It is easy to connect the Classic or the Boom to either wireless or wired as in the device itself it gives you an option to connect either wirelessly or via Ethernet. Now with the duet as soon it’s been turn on it ask you to choose your language then wireless region and then choose your wireless network, no option is given for you to choose connection via Ethernet. The manual states nothing about this.

Solution:

Step 1: Connect the Ethernet cable (RJ45) between the receiver and the router. ( You need a router as the DHCP will automatically assign an IP address, You can connect the receiver directly to your pc but you need a cross cable and you need to assign a static IP)

Step 2: Turn on all the devices, the duet and router

Step 3: Press and hold the button on the front of the receiver until the light flashes red

Step 4: Reset your duet controller

Step 5: Now it gets a bit tricky, You will get the option to connect the controller either to a Wireless network or directly to the Receiver. Choose your wireless network and put in your password. (If there is no wireless network to be selected the duet will automatically go to step 6)

Step 6: Once that is set up the Controller will start to set up the Receiver. It will display the last few digits of its MAC address. When you select it, it will give you the option to choose between a wired and wireless connection for the Receiver. So this is when you choose the Ethernet connection if you prefer to connect it via cable.

If the option does not appear then there is a problem with the wired connection between the router and the Receiver. If possible try a different cable and make sure the plug is seated properly in the socket at each end.


ISSUE 2: Adjusting Time/ Hour on the Duet controller

Answer : You can’t as the controller does not give you an option to adjust the time, the time is taken by the server (pc time)

Question: That is odd, as the time on my PC is 9.30 but the time on my duet it 9.45
Answer: Are you connecting your device through a NAS system ?

Question: Yes, I am using a netgear NAS
Answer: Restart the Duet controller. Once the controller re-sync, the time will be correct.

The Logitech QuickCam software is limited to 15fps for a few reasons and one is that it would chew up a lot of disk space if we (Logitech) supported 30 fps as the video files would be considerably larger in size. The other is that there is no real benefit to the user, the 15fps is sufficient for sending good quality; small transfer sized video. We (Logitech) are producing a software that is consumer friendly and easy (one click email) to use. Third party software is usually focused on just making the thing work with all known features of a camera (e.g. Adobe and images) This higher end type of software is where you would see 30 fps support.

On the package we (Logitech) list the camera (hardware) will support 30 fps, we (Logitech) do not state that the software will. On the side note, Logitech also will not recommend any software which can support 30fps on their cameras.

• The "Supported Profiles" on Logitech website are the games that the keyboard will be able to provide macros and automatic detection for out of the box. They are not games that have LCD Applets included.

• There are currently no publicly released color LCD applets. Several major companies currently have the Mac and PC SDKs available to them, and they will announce G19 support when they have included it in their game

• The PC SDK is currently available in the LGPS 3.01 download from Logitech.com. The Mac SDK is in it's final states of development for public release, and will be avialable shortly.

• The reason the Mac download is so much larger than the PC download is because it contains both flash files for the G13 and G19. Future download releases, once the software is available on the CD, will not include these and will be much smaller.

• The Youtube and RSS viewer are currently PC only applets. Logitech is looking at how to efficiently bring these over to have full Mac integration.

• If there are perfomance decreases from the LCD Picture Viewer, it is recommended for the user to either uncheck the application as Active in the LCD Manager application, or set the transition type to "None".

• Logitech is looking at how to improve performance of the Color LCD applets on the Macintosh. If there is an applet that is currently using too much bandwith, please disable it in the LCD Manager Application.

• The LCD Picture and Movie viewers must be pointed to a specific directory if the user stores theirs in a non-default location.

• The LCD Picture and Movie viewers can only show media files supported by the native codecs in the computer, and are unencrypted. For example, the G19 cannot display movies purchased off the iTunes music store (If Apple were to make a LCD Viewer addition to iTunes using Logitech SDK, they might be able to achieve video playback on the screen, but this would have to be undertaken by a 3rd party).

• The LCD Screen on the G19 is capable of displaying "classic" monochrome LCD applets for the G13/G15.

• The "Game Mode" switch will now light up when enabled

• The hub is a full USB 2.0 hub

• The device requires AC power to be plugged into the keyboard to function fully. There is a LED near where the cable comes into the keyboard that will be lit when the device has AC power and has been connected to a PC.

• Color of the LED Backlighting is controlled in the G-Key Profiler

• This unit can do profile saving and memory like the G13

Highlight for this week's CES:
- G19 Gaming Keyboard
- G9X Gaming Mouse
- G35 Gaming Headset




G19


The G19 will be the new premiere gaming keyboard. Features beyond the G15 include: 2 rows of G-keys, USB 2.0 powered hub functionality with 2 USB ports, improved volume roller, improved USB routing channels under the keyboard (Including paths to run two cables underneath and a cable"snake" area to wind up excess cord when using the spacebar area cable path), user selectable colors (like the G9, G9x, and G13), and tilt-able quick-response QVGA (320x240) LCD color screen that supports everything from Youtube video playback to emulation of classic G15 apps. This keyboard will also be Mac compatible (Though, at this point, features like Youtube, picture slideshow, and other media playback are not currently supported on the Mac. We are looking into adding this at a later date). SDK for the screen will also be released, but at a later date. Keyboard will include an AC adapter to power the screen and USB ports, and this AC adapter plugs into the line near the USB plug (to minimize desktop clutter).



G35


This is a Dolby virtual surround sound 7.1 USB gamer headset. While the 3 G-Keys can be programmed like any G-Key, Logitech designed it more in mind of program launching (Or, if you want to pretend you're a Solid Snake or Sam Fisher type, you could possibly program one of the G-Keys to be a push-to-talk button as well). The headset features an off-the-ear design, where the headset exerts minimal to no pressure on the ears to make long playing sessions comfortable (The headphone cups surround the ear and press against the head properly). The device also features an adjustable length headband with interchangeable pads for the top bar, allowing for a comfortable fit on most heads. The rotating boom microphone features a flexible section, allowing for a comfortable placement in front of the mouth, and the volume dial/ bar and mute keys are directly on the headset, as well as a Dolby switch, allowing users to select surround sound using a switch on the headset (Located on the back side of the left ear muff).

G9X

The G9x is very similar to the current G-9. Some reigons (AP, JP, EMEA) will receive silver/ grey grips, while AMR will receive black grips. The only other significant differences are the different logos on the mouse, and a new laser sensor that allows for an increased, 25-5000 DPI range. The new sensor should prove to be a more reliable component than the current G-9, and this should phase in and replace the current G9 mouse.

SightSpeed FAQ

Q: We are acquiring SightSpeed for the development of future initiatives. Will we maintain and support the current SightSpeed services?

A: Yes. The current SightSpeed services, which are very highly valued by their users, will continue to be available and fully supported.


Q: Do we plan any updates or enhancements to the existing services? And in what timeframe?

A: For the time being, we expect to keep the site as is. But we will evaluate any enhancements as we move forward.


Q: Will we put more marketing clout behind the SightSpeed services to make them more competitive against the likes of Skype and MSN?

A: Our focus for the SightSpeed team will be on the development of new technology that we think will drive growth of the video communications market. We are not planning an increase in marketing for the current SightSpeed services.


Q: SightSpeed is a direct competitor to Skype and MSN. How does this acquisition affect our partnership with these companies?

A: We expect our strong relationships with Skype and MSN to continue. As you know, Skype is primarily a VoIP service with video capabilities as an added feature. So if people communicate via Skype, they will probably continue to do so. Likewise, MSN is an IM platform with video added on. So people will probably continue to use MSN if it is how they communicate with friends and family.
For those consumers and businesses looking for a service built for video calling, they will most likely consider SightSpeed.


Q: Will we continue to enhance our webcams to take advantage of new features or capabilities offered by Skype or MSN?

A: We always consider enhancements to our webcams based on the best interest of consumers. For example, if Skype were to enhance their service to improve the experience for webcam users, we would consider how to take advantage of that for the benefit of our customers.


Q: This acquisition seems out of the norm for Logitech if we are just trying to sell more webcams – why buy this company instead of partner with them?

A: Logitech has been a driving force in the video communications market over the last several years because we have many reasons to believe in it. To help create the next wave of video communications enthusiasts, we believe that it is necessary to focus on an intuitive solution that will allow people to better incorporate video communications into their lifestyle. This means a cross-platform solution that works for people at a computer or in the living room. By acquiring SightSpeed, we can drive this development in the best interest of the future users.


Q: We have done a lot of development already for video calling services. We offered a video calling service until last year. Why couldn’t we develop this internally and not spend so much money?

A: SightSpeed is already pretty far down the path of having the kind of services technology that we would like to make available. By working with SightSpeed, we can get such a service to market much faster. In addition, they have significant engineering talent that we believe will enhance Logitech’s overall technology development efforts.


Q: Who on the SightSpeed team will join Logitech and who will not?All of the SightSpeed employees will be offered jobs at Logitech and we are delighted to have them join the company.
What exactly does SightSpeed bring to the party?

A: SightSpeed has a very talented development organization and they have a standards-based architecture, which we consider to be very important. They have a technology platform that we believe is right for delivering a solution to the marketplace in a timely fashion. They also have a proven track record of global deployment.


Q: Who are the primary competitors?

A: No company has specifically targeted the mass market with a service focused on a solution that crosses the personal computer and the living room.


Q: Where will SightSpeed fit into Logitech?

A: SightSpeed will be part of Logitech’s Internet Communications Business Unit, reporting into General Manager Gina Clark.


Q: Will they remain in Berkeley?

A: The SightSpeed staff will continue on in Berkeley and we will evaluate options as we go along.


Q: Do we expect to sell more webcams because of this acquisition?

A: We expect to drive future growth in video communications.


Q: What about services revenue?

A: We acknowledge that there is a potential upside with regard to services revenue but it is not a significant factor in our business model.

Logitech just recently announced release of a premium game control for Guitar Hero.







Here are some of the FAQs about this Wireless Guitar control.

1) What will be the North American availability of this product?
We plan to have the Logitech Wireless Guitar Controller available around early/mid December

2) What will be the worldwide availability of this product?
We currently have not announced an international release of this controller. Please check your local Logitech.com webpage for an official announcement

3) What makes the North American "Premiere Edition" special?
The premiere edition will come with an authentic gig-bag for transportation and storage of your Logitech controller. There will be initially a limited quantity of this device

4) How will users be able to use this both on a PS2 and PS3?
The Wireless Guitar for PS3 will come with a USB 2.4Ghz receiver. However it can only work on PS3 at this point.
- Works with Guitar Hero games on the PS3

5) Will there be an Xbox/Wii/PC/Commodore64 version?
We currently do not have an announced controller for any other platforms beyond the PS2 and PS3. Any announcements for future products will be done through www.logitech.com

6) Will my Guitar Hero rechargable battery pack fit in the controller?
Yes

7) What does the Touch Sensitive Neck Slider do?
The touch slider's performance and behavior is determined by the game is is being played on. Please refer to your software manual on how this control is implemented and if this control is supported

8) Will there be any future colors?
We have not announced any plans for this.

9) What is the range of this controller?
Up to 30 feet / 10 meters

10) Is this guitar really real wood? How much of it is wood? Is it the same size as a real guitar?
The guitar is made in a 3/4th size scale to a standard guitar. The neck is solid wood, and the body is made out of a reinforced wood product to make the controller more durable.

11) Are the buttons/Strum Bar really that quiet?
Logitech has developed an entirely new way to strum bar activity, and this allows for a quieter performance, but still has the tactile feedback you've become used to. The buttons are also quieted through using a button design that is different from the standard guitar controllers

12) How long is the warranty?
The Wireless Guitar Controller will have a 1 year warranty.

13) Are the black plastic pickups functional?
The "double humbucker" style pickups serve as your Star Power button. For advanced players this allows the activation of star power without having to tilt the guitar.

14) Will these work with Rock Band 1/2 or Guitar Revolution?
This guitar was designed to function exclusively with the Guitar Hero series for Playstation. If a game developer includes support in their own 3rd party game for our controllers, then you may use it with that game, but we do not have any official information of support for this controller beyond the Guitar Hero series.

For more product specific details please visit the official Logitech page.

Searching all over the internet to find updated drivers? I'm sure most of the people out there have one common syndrome called "Keeping up with the Joneses". We all want the latest, best, up-to-date, geekiest thingy that our neighbor has. Well, it doesn't necessary have to be something physical that you can see or own; we are brought up in a society with this type of mentality. Every time we see someone having something new, we tend to either get jealous or drool.

Ok, so let's get down to the main topic - When should you update your Logitech drivers? Here I will provide some simple guidelines on whether you should update or not.

When you SHOULD update:
- You are getting software errors / software not working properly all the time
- Your Operating System no longer supports the older software
- You got a newer Logitech equipment which is not supported on the older software
- When you are advised to update by Logitech support

When you SHOULD NOT update:
- You experience no software errors
- Your Logitech equipments are functioning normally

What do newer software offer?
- Fix bugs in previous software
- Add / remove configuration or features
- Support for newer released products
- Newer look and feel
- New support for newer version of Operating System

What don't newer software offer?
- Support for legacy devices (products from x years ago will still not be supported)
- Offer more enhancement functionality to your current product (mouse will not perform any better)


As they say in the first law of engineering - If it is not broken, don't fix it! For example, I've seen a lot of cases when the G5 mouse is not having any issues, the fella go and update the firmware thinking that it will improve the performance. In the end, he corrupted the firmware and the mouse becomes completely useless.

Even when you are updating your Logitech software, I recommend to download the whole software package, remove the current software then install the newer software. Never try to update the software via the "update" link from Logitech software because most of the time it does not install correctly and in the end corrupts your whole program. Clean install is the way for updating software.

So remember, newer is not always better. If everything is working fine for you, just stick with it and it will serve you well for a long time to come.

This was sent in long ago by an avid gamer and a Logitech fan:

Here are some of the important tips to consider before purchasing your Logitech product. Also some guidelines on which products that suits your needs.

In case for those of you who are wondering why aren't there any new software support for your older Logitech cameras for Windows Vista. We have here a brief explanation from one of the Logitech senior video engineers:-

"I think you and fellow customers should know the facts about why some older cameras have driver support, and why others do not (and may never). And it is not completely related to the expense, because as noted before, the drivers for Pro4000 and Orbit are basically the same for the rest of the cameras in the "PRO" driver folder, so the expense of adding these cameras is actually low -- they just need the testing.

And this "testing" is the real challenge. Here is why.

Any driver released by Logitech needs to be signed by Microsoft.

You might have installed another manufacturer's driver, and had to dismiss a "Driver Not Signed" or "Digital Signature not Found" warning when the driver is enumerated. Logitech doesn't do this, all our drivers are signed by Microsoft's Windows Hardware Quality Labs (a/k/a WHQL).

Under Vista 64-bit, the OS itself will not allow any non-signed drivers to even load! The only way around this "driver lock" is to load Vista 64 into a special diagnostic mode (called Test Mode). Additionally, to be Vista certified, Microsoft says all drivers need to run under both Vista 32 and Vista 64.

Now, to get this signature from Microsoft, drivers and hardware (note the bold highlight) must pass a stringent set of tests given by WHQL. The actual testing process takes hours per camera, and includes such things as putting the system on standby and waking it up many many times, connecting and reconnecting the device many many times, checking for malformed USB packets, testing the microphone, and lots of other techie nonsense.

Last year, in preparation for Vista, Microsoft updated these tests (now termed DTM).

The old hardware immediate ran into issues with the new tests, and did not pass. The exact same hardware passed the earlier test fine. But you can't use the earlier test with Vista, you must use the new test.

Engineers spent time tweaking drivers so that some old cameras where able to pass the tests and could get the signatures. For other cameras, an exemption had to filed and reviewed by WHQL. This is what took time for adding support for Orbit, and Pro4000. Unfortunately Microsoft has told all vendors that this exemption process will close completely after one year, so time is running out for these older devices."

"Given all this, adding Vista support for older cameras gets caught in a vicious Catch 22. The camera and drivers need to pass tests to be signed. Due to test changes, the old hardware can no longer pass the test, so an exemption has to be filed and reviewed.

For some cameras, we got through this relatively painlessly. For other cameras (such as Pro3000 and earlier), this is much more difficult."

Since older Logitech camera software is not supported under Vista, be sure not to try and install them. Otherwise you will face problems uninstalling the software and a bunch of unknown bugs. Be sure to read this post about discontinued Logitech software.

Ok, this is one of the most popular issues that can happen to an owner of Logitech cordless desktop sets. For example, you bought a Logitech Cordless Desktop EX110, EX90, MX3200, etc.. Everything was working perfectly fine during the past 3 months and all of a sudden after a battery change, keyboard will not work! The funny thing is that the mouse is still functional!

What could go wrong for a desktop set imbued with Logitech's SecureConnect Technology? Logitech claims that you will never need to do manual connection again after the first connection. Normally if you are experiencing this issue, even by doing manual connection will not get the keyboard to connect. What can cause the keyboard to have lost sync with the receiver? Let's explore some of the possible causes and some simple steps to rectify the problem.

Corrupted encryption data in keyboard
A battery change could have corrupted the encryption data stored in the keyboard. No matter how you try to reconnect your devices, due to the corrupted data; the receiver cannot recognize the data from the keyboard.

Corrupted encryption data in receiver
Plugging and unplugging the receiver may have a slight chance of corrupting the encryption data stored in the receiver. Pretty much like unplugging an active thumb drive from the USB port.

Clash of the same RFID
Chances are very slim but if there are other people within the same frequency range using the same keyboard with the exact same RFID. I doubt this will happen but who knows.

Encryption data not matching
Your keyboard is securely encrypted. However, the receiver is lost or damaged to a point that you have obtained another similar receiver for who knows how you did it. Due to the encryption not matching the previous one stored in the keyboard, the receiver will not connect to the keyboard.

There are definitely more possibilities but let's just look at what we can do to fix the problem. Since both the devices are encrypted, let's decrypt them. When you decrypt the devices, it simply means that enhanced security features will temporarily be disabled. This will allow both the devices to reconnect. Perform these steps in exact order for decryption:

1. If you have Logitech software installed. e.g. SetPoint. Exit it via the system tray by right-clicking and selecting "Exit". If you do not know how to do so, just remove all Logitech software from your computer.

2. Make sure your keyboard has fresh alkaline batteries installed and the polarities are correct.

3. Press Left Alt + Left Ctrl + F12 together on your keyboard and release. Note the bold lefts.

4. Press connect button on the receiver and release.

5. Press connect button underneath the keyboard and release.

6. Press ESC key on your keyboard.

If you have done the steps correctly, your keyboard should now be connected. If not, perform the decryption steps a couple more times will help. Sometimes changing the receiver to a different USB port after the steps will help too.

Once you got your keyboard to work, it's a good idea to re-encrypt the signals. Just install or launch SetPoint and perform step number 3 from above will allow you follow the on-screen instructions to encrypt your signals.

Thinking of wanting to know Logitech products better but don't know where to start? Well you're in luck if you are a US or Canada resident. Because Logitech has a Cyber Scholar Program which you can enroll to learn about Logitech products and win free prizes!

You can take up a number of different training modules available and after the course, you'll be asked to take a quiz. Logitech will be giving out monthly prizes to lucky qualified participants to their Cyber Scholar Program. There's also a quarterly grand prize drawing to win yourself a super cool Logitech gadget!

Here's a short description I plagiarized from them:
"Just log on each month, successfully complete any available training module and assessment and you'll earn one (1) entry into that month's prize drawing. What's more, every entry is added to you total entries into the amazing Grand Prize drawing." Source taken from http://cyberscholar.com/logitech/

Since the program is only available for US and Canada residents, those who are not eligible will still be able to go through the modules. Just that you will not be able to take the quiz to win prizes. Logitech did a pretty good job with the online scholar thingy but they will never tell you everything that can be found in this website!

Before you intend to install any software on your computer, what do you normally check first? Of course the compatibility! System requirements would be the first thing you look at before attempting to purchase or even install "something" in your computer. I'm surprised that majority of the consumers nowadays are ignorant to read before jumping the gun.

Here's a list of popular Logitech legacy software that people install wrongly on their OS:
- iTouch for legacy keyboard - Last revision: 2.22 on WinXP SP1
- MouseWare for legacy mouse - Last revision: 7.79 on WinXP SP1 (7.80 was never officially released)
- ImageStudio for legacy camera - Last revision: 7.30 on WinXP SP1
- QuickCam 8 for legacy camera - Last revision: 8.4.8 WinXP SP1

The above software are considered to be end-of-life aka no longer under any development or update. Installing the above software on WinXP SP2 or SP3 may not guarantee 100% functionality since they are not tested to work with newer version of Operating Systems.

Another problem that most people encountered is installing the above software on Windows Vista. Normally Windows Vista will throw an error message to stop the unsupported software from being installed. However, most of the time for some odd reasons, Windows just allows the software to be installed. Another cause is that the user did not remove the old Logitech software before migrating (upgrade) to Windows Vista from Win XP.

If this is the case, you may be in trouble. 90% of the time, the software cannot be removed. Now a lot of times I hear people asking: "Why can't you remove your own *bleep* software? You guys made the software right?" Truthfully speaking, if you manage to install an older Logitech software which was not meant for your new Operating Systems, it is your own fault for not being able to remove it. And thanks to Microsoft's new Operating Systems which is not 100% backwards compatible too.

Now I don't wish to debate further on whether this is Logitech's or Microsoft's fault. You may try removing the software via editing the registry keys. However, I advise you to contact Microsoft for any registry related questions. Conclusion is, look before you leap! Don't be lazy to read instructions! Good luck!

I'm sure many would like to know how to change the wireless channel for their Logitech devices. Legacy (older) Logitech cordless devices have the option of changing the RF signal from the Logitech software iTouch and MouseWare. Usually switching between channel 1 and channel 2. However, these options are removed with newer Logitech wireless devices.

Here is the breakdown of RF technologies that Logitech wireless devices are using
Legacy wireless devices - 27MHz RF (2 channels)
Current wireless devices - 27MHz Fast RF (2 channels)
Current entry level to high-end wireless devices - 2.4GHz (24 channels)
Current high-end wireless devices - 2.4GHz eQuad (24 channels)
Current high-end wireless devices - 2.4GHz Bluetooth (79 channels)

You can refer to this for the full list of Logitech wireless device range.

As mentioned before, only Logitech's legacy wireless devices allows you to change their wireless channel via the Logitech software. How are we able to do the same for the current ones? Actually it's pretty simple - You just need to re-synchronize them. Every time you re-connect the wireless devices, they will switch to a different channel.

Hardware wise, keyboard and mouse should work like normal since they are dependent on Microsoft Windows' generic HID (Human Interface Device) drivers. Software wise, no. Logitech only develops software drivers for Win95, Win98, WinMe, WinXP, Win Vista.

Which means if you bought a very advanced Logitech mouse which requires software installation to make all the buttons work, you are out of luck if you intend to use it on a server based OS. You can only use it as a generic 2 button mouse.

No matter how you pester Logitech customer support for the software, nothing will be done. The engineers will not waste time and money coding and debugging for something which is not mainstream. Mainstream in a sense that not even 5% of the consumers are using server based OS. Instead of wasting time bugging their lives, you should visit support forums with users with similar requests.

Here is a very informative workaround by a user a user named "Lucida" in Logitech's support forums with a workaround to install SetPoint 4.6 in Windows Server 2008.

"So here is the quick guide for x86. There isn't any rocket science or magic involved, Logitech has done a quite good job and the "fix" is rather easy.

1. Install Setpoint 4.6
2. You'll need a dual-boot setup -- i.e, Vista or XP w/Setpoint 4.6 installed. XP or Vista doesn't matter as they share exactly same driver.
so find this folder:

%XP_or_Vista_Driver%\Program Files\Common Files\Logishrd\CDDRV2

and run LDPINST.exe from Server 2008.

There is no need to copy the whole folder to Server2008, just run LDPINST.exe, which will find Logitech products and update the drivers.

if u don't have XP or Vista installed, get my package here(all .exe and .sys are digital signed by Logitech)
http://rapidshare.com/files/141942707/CDDRV2.rar.html

3. Close and reopen Setpoint

For bluetooth kb/mouse, u might need
%XP_or_Vista_Driver%\Program Files\Common Files\Logishrd\Bluetooth
I didn't test this part as I don't have any."

However, do note that the suggestions are not officially from Logitech so it may not work for everyone.

This will serve as a good source of information for those who would like to understand more about the Logitech wireless technology.

All Logitech cordless devices are using this what Logitech calls it "Secure Connection" technology. You may see the words "Secure Connect" imprinted on top of some of the Logitech cordless receivers. Logitech devices which uses Secure Connection technology include keyboards, mice, speakers, Bluetooth headsets, gaming gears and so on. Basically, all their cordless devices implement this technology.

A lot of you may ask whether you are able to use a number of exact same models of Logitech cordless keyboard/ mouse in the same room. The answer is "Yes". What if there are other cordless devices that are utilizing the same RF channel as your Logitech device? 2.4GHz devices are very common. The answer is still "Yes, no problem". This is all thanks to the Secure Connect technology that Logitech implements in their cordless devices.

During manufacturing, each Logitech cordless devices are embedded with an RFID (Radio Frequency Identification) tag. These tags are pre-programmed and pre-connected to make sure that they are properly configured and have the necessary identification information to work together out of the box. This avoids manual connection by the consumer.

The RFID tag also integrates a 12-bit security ID which allows the receiver to uniquely identify its partner and this way, you can have a roomful of the same devices.




Though writing matching identifying data to a mouse, keyboard, and receiver before they are packaged seems logical, Logitech developed a better method, one that guarantees 100-percent accuracy.

The RFID tags are programmed only after the products are packaged and the box is sealed. This method eliminates the need to keep matched devices together throughout the manufacturing process. And since mice, keyboards, and receivers are manufactured on different assembly lines producing thousands of units each day, making sure matched devices get packed in the same carton would be a nearly impossible undertaking.

How is it possible to program the RFID tags after the carton is sealed? It can be done, and the solution is the result of lengthy development and testing by Logitech engineers.

An assembly line technician places a sealed, packaged carton into a “pairing station.” The station consists of several components: a rectangular loop antenna a bit larger than the retail package, a computer running a custom application to assign identification numbers and other data, and specialized RFID circuitry to power the antenna.

When a carton is placed in the station, the process begins automatically. For 27 MHz and 2.4 GHz sets, a unique identifier, encryption key, and other connection information are sent to the rectangular antenna, writing the data to the RFID tags in the mouse, keyboard, and receiver simultaneously. For cordless desktops using Bluetooth wireless technology, a Bluetooth address, PIN code, and other data are written to the RFID tags. The process takes just seconds. In a quality control step, the tags in each package are read and then secured to protect against possible corruption or modification. From there, the sealed packages are shipped to customers.

Secure Connect assures complete user security. Critical information, including the cordless desktop’s identifying data and Bluetooth PIN code, is not accessible via RFID. Even if it were possible to listen in on keyboard and mouse activity, a snoop’s eavesdropping equipment would need to sit within three feet of the cordless desktop, the maximum communications range of the built-in low-power transmitters.

I know it's kinda funny but I would love to receive and collect pictures such as these. If you have any, please let me know so that I could post them up.



"I really enjoyed the headset before their cords were brutalized by my vicious cat. So I'm wondering if there's something during manufacturing that gets sprayed on the cords that would inadvertently make them more appealing to cats."




"I purchased this cool keyboard online, during a rebate period and the 3rd day of owning it, my 7 month old PIA Siberian Husky added my new geeky keyboard to his list of destroyed prized-possessions of mine."



"I do have a problem every once in a while I'll come home and she will have eaten something of mine (more like every other day) most of the time its stuff that's not important like my bills or junk mall some times its important like my new shoes i only wore once, like a corner wall of the house some of the Christmas presents i had bought and now she ate my Logitech Z-680 remote control (not my first Logitech item, she has eaten 2 Logitech headsets and 2 wireless mice, one survives till this day) most of the stuff gets busted and i have to get new ones but my speaker system is pre wired and still works great but now i have no remote..."