Logitech FAQ Resource Central

Before you intend to install any software on your computer, what do you normally check first? Of course the compatibility! System requirements would be the first thing you look at before attempting to purchase or even install "something" in your computer. I'm surprised that majority of the consumers nowadays are ignorant to read before jumping the gun.

Here's a list of popular Logitech legacy software that people install wrongly on their OS:
- iTouch for legacy keyboard - Last revision: 2.22 on WinXP SP1
- MouseWare for legacy mouse - Last revision: 7.79 on WinXP SP1 (7.80 was never officially released)
- ImageStudio for legacy camera - Last revision: 7.30 on WinXP SP1
- QuickCam 8 for legacy camera - Last revision: 8.4.8 WinXP SP1

The above software are considered to be end-of-life aka no longer under any development or update. Installing the above software on WinXP SP2 or SP3 may not guarantee 100% functionality since they are not tested to work with newer version of Operating Systems.

Another problem that most people encountered is installing the above software on Windows Vista. Normally Windows Vista will throw an error message to stop the unsupported software from being installed. However, most of the time for some odd reasons, Windows just allows the software to be installed. Another cause is that the user did not remove the old Logitech software before migrating (upgrade) to Windows Vista from Win XP.

If this is the case, you may be in trouble. 90% of the time, the software cannot be removed. Now a lot of times I hear people asking: "Why can't you remove your own *bleep* software? You guys made the software right?" Truthfully speaking, if you manage to install an older Logitech software which was not meant for your new Operating Systems, it is your own fault for not being able to remove it. And thanks to Microsoft's new Operating Systems which is not 100% backwards compatible too.

Now I don't wish to debate further on whether this is Logitech's or Microsoft's fault. You may try removing the software via editing the registry keys. However, I advise you to contact Microsoft for any registry related questions. Conclusion is, look before you leap! Don't be lazy to read instructions! Good luck!