Logitech FAQ Resource Central

The Logitech QuickCam software is limited to 15fps for a few reasons and one is that it would chew up a lot of disk space if we (Logitech) supported 30 fps as the video files would be considerably larger in size. The other is that there is no real benefit to the user, the 15fps is sufficient for sending good quality; small transfer sized video. We (Logitech) are producing a software that is consumer friendly and easy (one click email) to use. Third party software is usually focused on just making the thing work with all known features of a camera (e.g. Adobe and images) This higher end type of software is where you would see 30 fps support.

On the package we (Logitech) list the camera (hardware) will support 30 fps, we (Logitech) do not state that the software will. On the side note, Logitech also will not recommend any software which can support 30fps on their cameras.

• The "Supported Profiles" on Logitech website are the games that the keyboard will be able to provide macros and automatic detection for out of the box. They are not games that have LCD Applets included.

• There are currently no publicly released color LCD applets. Several major companies currently have the Mac and PC SDKs available to them, and they will announce G19 support when they have included it in their game

• The PC SDK is currently available in the LGPS 3.01 download from Logitech.com. The Mac SDK is in it's final states of development for public release, and will be avialable shortly.

• The reason the Mac download is so much larger than the PC download is because it contains both flash files for the G13 and G19. Future download releases, once the software is available on the CD, will not include these and will be much smaller.

• The Youtube and RSS viewer are currently PC only applets. Logitech is looking at how to efficiently bring these over to have full Mac integration.

• If there are perfomance decreases from the LCD Picture Viewer, it is recommended for the user to either uncheck the application as Active in the LCD Manager application, or set the transition type to "None".

• Logitech is looking at how to improve performance of the Color LCD applets on the Macintosh. If there is an applet that is currently using too much bandwith, please disable it in the LCD Manager Application.

• The LCD Picture and Movie viewers must be pointed to a specific directory if the user stores theirs in a non-default location.

• The LCD Picture and Movie viewers can only show media files supported by the native codecs in the computer, and are unencrypted. For example, the G19 cannot display movies purchased off the iTunes music store (If Apple were to make a LCD Viewer addition to iTunes using Logitech SDK, they might be able to achieve video playback on the screen, but this would have to be undertaken by a 3rd party).

• The LCD Screen on the G19 is capable of displaying "classic" monochrome LCD applets for the G13/G15.

• The "Game Mode" switch will now light up when enabled

• The hub is a full USB 2.0 hub

• The device requires AC power to be plugged into the keyboard to function fully. There is a LED near where the cable comes into the keyboard that will be lit when the device has AC power and has been connected to a PC.

• Color of the LED Backlighting is controlled in the G-Key Profiler

• This unit can do profile saving and memory like the G13